FAQ

01. The Store and Products


We are an online store affiliated with an agent of various brands.


Absolutely! Our store is verified on the Maroof platform affiliated with the Saudi Ministry of Commerce under number 248743. You can check this [link] for more information.

You can reach us through several channels:

Serfel Store offers several payment options including Mada cards, Visa, MasterCard, Apple Pay, and Cash on Delivery.

You can complete your order by adding the selected products to your cart, then filling in the shipping and payment information. You can also order products directly via WhatsApp.

Yes, all products displayed are registered with the Saudi Food and Drug Authority, and you can find more information [here].

Something still on your mind?

We would love to help you out! Please send us an email at info@serfel.com